A goal-oriented approach for designing decision support displays in dynamic environments

dc.contributor.author	Wong, B L William	en_NZ
dc.contributor.author	O’Hare, David	en_NZ
dc.contributor.author	Sallis, Philip	en_NZ
dc.date.copyright	1996-09	en_NZ
dc.identifier.citation	Wong, B. L. W., O’Hare, D., & Sallis, P. (1996). A goal-oriented approach for designing decision support displays in dynamic environments (Information Science Discussion Papers Series No. 96/18). University of Otago. Retrieved from http://hdl.handle.net/10523/970	en
dc.identifier.uri	http://hdl.handle.net/10523/970
dc.description.abstract	This paper reports on how the Critical Decision Method, a cognitive task analysis technique, was employed to identify the goal states of tasks performed by dispatchers in a dynamic environment, the Sydney Ambulance Co-ordination Centre. The analysis identified five goal states: Notification; Situation awareness; Planning resource to task compatibility; Speedy response; Maintain history of developments. These goals were then used to guide the development of display concepts that support decision strategies invoked by dispatchers in this task environment.	en_NZ
dc.format.mimetype	application/pdf
dc.publisher	University of Otago	en_NZ
dc.relation.ispartofseries	Information Science Discussion Papers Series	en_NZ
dc.subject	critical decision method (CDM)	en_NZ
dc.subject	cognitive engineering	en_NZ
dc.subject	ambulance dispatch	en_NZ
dc.subject	command and control	en_NZ
dc.subject	information portrayal	en_NZ
dc.subject	display design	en_NZ
dc.subject	decision support	en_NZ
dc.subject	Cognitive Task Analysis	en_NZ
dc.subject.lcsh	BF Psychology	en_NZ
dc.subject.lcsh	QA76 Computer software	en_NZ
dc.title	A goal-oriented approach for designing decision support displays in dynamic environments	en_NZ
dc.type	Discussion Paper	en_NZ
dc.description.version	Unpublished	en_NZ
otago.bitstream.pages	10	en_NZ
otago.date.accession	2011-01-24 23:00:20	en_NZ
otago.school	Information Science	en_NZ
otago.openaccess	Open
otago.place.publication	Dunedin, New Zealand	en_NZ
dc.identifier.eprints	1066	en_NZ
otago.school.eprints	Multimedia Systems Research Laboratory	en_NZ
otago.school.eprints	Cognitive Ergonomics and Human Decision Making Laboratory	en_NZ
otago.school.eprints	Information Science	en_NZ
otago.school.eprints	Psychology	en_NZ
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otago.relation.number	96/18	en_NZ