Information portrayal for decision support in dynamic intentional process environments

dc.contributor.author	Wong, B L William	en_NZ
dc.contributor.author	Sallis, Philip	en_NZ
dc.contributor.author	O’Hare, David	en_NZ
dc.date.copyright	1995-07	en_NZ
dc.identifier.citation	Wong, B. L. W., Sallis, P., & O’Hare, D. (1995). Information portrayal for decision support in dynamic intentional process environments (Information Science Discussion Papers Series No. 95/6). University of Otago. Retrieved from http://hdl.handle.net/10523/955	en
dc.identifier.uri	http://hdl.handle.net/10523/955
dc.description.abstract	This paper reports on preliminary findings of a cognitive task analysis conducted at an ambulance despatch control center. The intense and dynamic nature of the decision making environment is first described, and the decision process modelled in an attempt to identify decision strategies used by the Communications Officers. Some information portrayal requirements stemming from one of the decision processes are then discussed, and these requirements are then translated into a proposed display solution.	en_NZ
dc.format.mimetype	application/pdf
dc.publisher	University of Otago	en_NZ
dc.relation.ispartofseries	Information Science Discussion Papers Series	en_NZ
dc.subject	information portrayal	en_NZ
dc.subject	information display design	en_NZ
dc.subject	decision support design	en_NZ
dc.subject	decision modelling	en_NZ
dc.subject	naturalistic decision making	en_NZ
dc.subject	ambulance service	en_NZ
dc.subject	Critical Decision Method	en_NZ
dc.subject.lcsh	BF Psychology	en_NZ
dc.subject.lcsh	QA76 Computer software	en_NZ
dc.title	Information portrayal for decision support in dynamic intentional process environments	en_NZ
dc.type	Discussion Paper	en_NZ
dc.description.version	Unpublished	en_NZ
otago.bitstream.pages	18	en_NZ
otago.date.accession	2011-02-18 03:28:14	en_NZ
otago.school	Information Science	en_NZ
otago.openaccess	Open
otago.place.publication	Dunedin, New Zealand	en_NZ
dc.identifier.eprints	1098	en_NZ
otago.school.eprints	Multimedia Systems Research Laboratory	en_NZ
otago.school.eprints	Cognitive Ergonomics and Human Decision Making Laboratory	en_NZ
otago.school.eprints	Information Science	en_NZ
otago.school.eprints	Psychology	en_NZ
dc.description.references	[1] Klein, Gary A.; Calderwood, Roberta; and Macgregor, Donald, “Critical decision method for eliciting knowledge”, IEEE Transactions on Systems, Man and Cybernetics, 19(3), May/June 1989, p 462-472. [2] Vessey, Iris, and Galletta, Dennis, “Cognitive fit: An empirical study of information acquisition”, Information Systems Research, (2)1, March 1991, p63-84. [3] Brehmer, Brendt, “Strategies in Real-time Dynamic Decision Making” , in R.M. Hogarth (ed.) Insights in Decision Making, University of Chicago Press: Chicago, 1990, p 262 - 279. [4] Orasanu, Judith and Connolly, Terry, “The re-invention of decision making”, in Gary A. Klein, Judith Orasanu, Roberta Calderwood and Caroline E. Zsambok, Decision Making in Action: Models and Methods, Ablex Publishing Corp.: Norwood, NJ, 1993, p 3-20. [5] Otago Daily Times, 13 June 1995, p8. [6] Q.S.R. NUD•IST®, Qualitative Solutions and Research Pty. Ltd., Melbourne, Australia. [7] Tainsh, M.A., “Job process Charts and man-computer interaction within Naval Command Systems”, Ergonomics, 28(3), 1985, p 555-565. [8] Wickens, Christopher D., “Proximity Compatibility Principle: An Intuitive Review” unpublished paper, August 1992. [9] Shepherd A. “An approach to information requirements specification for process control tasks”, Ergonomics, 36(11), Nov 1993, p1425–1437. [10] Klein, Gary A. “Recognition-Primed Decisions”, in W.B Rouse (ed) Advances in Man-machine Systems Research, Vol. 5, 1989, p47-92.	en_NZ
otago.relation.number	95/6	en_NZ